Terms of service

Last updated: October 2026

Welcome to Ropus. By accessing or using our website at https://ropus.in and placing orders with us, you agree to be bound by these Terms of Service. Please read them carefully before using our store.

1. About Us

Ropus is an e-commerce store operating through Shopify, registered in India. For any queries, please contact us through our website's contact page.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. We reserve the right to refuse service to anyone at our discretion.

3. Products and Pricing

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice. All prices are displayed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as stated at checkout. We reserve the right to change prices at any time. In the event of a pricing error, we reserve the right to cancel any orders placed at an incorrect price and will notify you promptly.

4. Orders and Payment

By placing an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order. An order is confirmed only when you receive an order confirmation email from us. Payment must be made in full at the time of placing an order. We accept payment via the methods listed at checkout. All transactions are processed securely by our payment providers.

5. Shipping and Delivery

We aim to process and dispatch orders within the timeframe stated on our website. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by courier services, customs, or events outside our control. Please refer to our Shipping Policy for full details.

6. Returns and Refunds

We want you to be happy with your purchase. If you are not satisfied, please refer to our Refund Policy for eligibility, timeframes, and the process for returning products and requesting refunds.

7. Dropshipping Disclosure

Some or all products sold on our store may be fulfilled by third-party suppliers on our behalf. We remain responsible for the quality and accuracy of what is advertised. If you receive a product that is defective, damaged, or significantly different from what was described, please contact us and we will resolve the issue.

8. Intellectual Property

All content on this website — including text, images, logos, graphics, and product descriptions — is the property of Ropus or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Ropus shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount you paid for the relevant order.

10. Prohibited Activities

You agree not to use our website to engage in any unlawful activity, submit false or misleading information, attempt to gain unauthorized access to our systems, or interfere with the operation of our website.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Andhra Pradesh, India.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions about these Terms of Service, please reach out to us through our website's contact page.